About Us – The Online Shop for Species-Appropriate Care of Rodents & More
Getzoo is your specialist for high-quality rodent products. Since 2008, our mission has been to produce species-appropriate, high-quality accessories for small animals. The well-being of your pets is particularly important to us, which is why all our products are lovingly handmade, supported by the latest technology, in a family-run business in Germany. Our durable wooden products are specifically tailored to the natural needs of each animal species, carefully thought out, and precisely and neatly crafted. Animal health is of utmost importance to us, so we exclusively use high-quality materials, avoiding nails, staples, toxic paints, and adhesives. Each product is unique and crafted from the heart.
Our Mission
Our mission is to make your beloved pets' lives as species-appropriate and comfortable as possible. We emphasize quality and sustainability. We are proud that our products meet the highest standards and provide your animals with an environment suited to their natural needs.
Our products are handcrafted with care and attention to detail. Every item undergoes careful inspection to ensure it meets your pets' needs. Since Getzoo products are made from natural materials, each accessory is unique!
We exclusively use safe materials like wood and cork to guarantee the safety of your pets. During manufacturing, we utilize state-of-the-art CNC technology, and small splinters are carefully removed in post-production.
Our strict quality standards during production ensure each product meets the highest demands. Every step in the manufacturing process is monitored and checked, ensuring only the best products leave our facility.
Our species-appropriate rodent products are recommended and approved by breeders and associations. We have been collaborating for years with animal welfare initiatives and organizations such as Hamsterhilfe NRW e.V., Hamsterbacken, and Tierschutzhof Hachmühlen to continually improve our products, making them as pet- and customer-friendly as possible.
Customer Trust
We want you to be completely satisfied with your purchase. Therefore, we offer a 30-day return policy. If you are unsatisfied for any reason, you can return the products within 30 days.
For your security and convenience, we offer a variety of secure payment options, including installment payments, purchase on account, and more. All payments are processed through secure and trusted payment providers.
We always appreciate feedback and ideas from our customers. If you create a video about your experience with our products, we will gladly reward you with a voucher. Your opinion is important to us and helps us continually improve our products and services.
You can also find our products on Fressnapf, Amazon, eBay, Otto, and Kaufland.
Our Google Reviews
See what other customers are saying about us:
Rating: 4.8/5
"Excellent service and fast delivery. The products are superb and of high quality."
"My hamsters love their new wheel. It's quiet and sturdy. Thank you, Getzoo!"
Read more reviewsOur Team
Our experienced team consists of animal lovers and experts who work with passion and expertise. Every day we strive to provide the best products and services for you and your animals. Our dedication and experience make us a reliable partner for all questions regarding species-appropriate pet care.
Insights into our Production
