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Discounts through points programme

30-day return guarantee

Secure shopping through buyer protection

fast dispatch (same day until 13:00)

Payment Methods

The following payment methods are available in our shop:


Getzoo Hamster

PayPal 

PayPalPayPal Icon

PayPal enables convenient and secure payments. Orders are insured up to €500. You will be redirected to PayPal upon completing your order. Account creation is possible during checkout.

Credit Card PaymentMasterCard IconVisa Icon

Secure and simple via PayPal. Credit card and security number are entered at the end of checkout and deleted immediately after use. No PayPal account required.

Direct Debit (SEPA)SEPA Icon

Automatic redirection to PayPal for secure entry of your banking details. PayPal collects the payment and transfers it to us. No PayPal account required; data is deleted immediately after processing.

Invoice Purchase | RatepayRatepay Icon

Redirection to PayPal for secure entry of payment information. You will receive payment details via email from PayPal (Ratepay). Payments should be made directly to PayPal (Ratepay). No additional costs, no PayPal account required, data deleted immediately after processing.

GiroPayGiroPay Icon

Quick and secure payments through your bank's or savings bank's online banking. Payment is made directly from your checking account; your banking details are not shared with us or third parties.

Klarna 

Sofort | Instant TransferSofort Icon

Direct transfer method with TÜV-certified data protection. Multiple payment options (credit card, direct debit, instant transfer). Real-time payment confirmation allows immediate shipping. Transactions are insured against misuse. More information can be found here.

Invoice PurchaseInvoice Icon

Free payment via Klarna. Payments managed by Klarna GmbH. Transfer payment to Klarna within 14 days. Available only to private customers aged 18 and over. Delivery to Packstation addresses is not possible.

Installment PaymentsInstallment Icon

Payments in fixed or flexible installments up to 24 months. Monthly invoicing, full repayment possible at any time. Use the same email address for all installment purchases to see all orders in the Klarna app. More information is available from Klarna.

Amazon PayAmazon Pay Icon

Pay using payment and shipping information from your Amazon account. Fast, easy, and secure, without the need to create a new customer account.


Gift Vouchers

Vouchers can be redeemed in the shopping cart. Any remaining balance is retained and can be used for your next order.

Please Note

Some payment methods may not be offered during checkout. Restrictions may occur due to credit checks, delivery countries, or customer categories.

Secure Payments!

We use SSL encryption with a 256-bit security system. Your orders, personal information, and payment details are protected by advanced security technologies and additional authentication processes.

Frequently asked questions about payment methods


Getzoo Hamster
Which payment methods are available in your shop?

In our shop you can pay with PayPal, credit card, direct debit (SEPA), purchase on account (Ratepay), GiroPay, Klarna (instant bank transfer, purchase on account, instalment purchase) and Amazon Pay.

Do I have to have a PayPal account to pay with PayPal?

No, you can also pay via PayPal without a PayPal account using your credit card or by direct debit (SEPA).

Is payment by credit card secure?

Yes, the security of your data is our top priority. Credit card payments are made via PayPal, so that your data is processed securely and encrypted.

Can I buy on account?

Yes, you can buy on account with our partner Klarna or PayPal. All payment transactions are then processed via them. You will receive an invoice and have 30 days to transfer the amount.

What is Klarna hire purchase and how does it work?

With Klarna hire purchase, you can divide the invoice amount into fixed or flexible instalments for up to 24 months. You receive a monthly statement and can decide for yourself how much you want to pay. Full repayment is possible at any time.

Are the same payment methods offered for all orders?

Not always. The availability of payment methods may vary due to credit checks, country of delivery or customer category.

What should I do if a payment fails?

Check your payment information and try again. If the problem persists, please contact our customer service for assistance or choose a different payment method.

customer satisfaction

Average rating of 4.7 out of 5 stars

Perfect
4.78 / 5.00
out of 3852 reviews